Covid19/Coronavirus - How Our Services Are Affected

As the Covid 19 lockdown conditions are gradually eased, we are currently adapting our procedures, while continuing to make sure that service users, staff, volunteers, and members are kept as safe as possible.  We are conscious that many of our service users and and members are particularly vulnerable, and therefore restrictions on our normal activities will remain in place in the meantime.  This page will give  information about our key services, and is valid as at 14th August 2020.

Esmond Street Advanced Support Service

Service users at Esmond Street continue to be supported within the house, and we have been able to reinstate some indoor communal activities.  All external activities remain suspended for now, although we can now enjoy our beautiful garden.  We are now able to support family visits with important restrictions.  Only one visitor can attend at a time, with visits limited to 30 minutes.  Visits will take place in a controlled enviornment, with service users and visitors using personal protective equipment at all times.  We regret the incovenience this may cause, but hope you will understand our desire to keep everyone as safe as possible.  We are continuing to support service users to stay in touch digitally, and have acquired new resources to enhance this.  For full details, please contact the unit direct.

Enhanced infection control procedures continue, and all staff undergo testing for the virus weekly.  We are in constant liaison with all relevant statutory services such as community medical staff, the Health and Social Care Partnership, and the Care Inspectorate.  If you require more information please contact the unit on 0141 352 7990

Balshagray House

Emergency arrangements at Balshagray are essentially the same as at Esmond Street. For specific information relating to Balshagray, please contact the unit on 0141 339 5130.

Fortune Works

At present Fortune Works remains closed to service users, although the Scottish Government has now indicated that building-based day services can begin preparing for partial reopening.  Staff are now preparing for this, and we hope to be able to run a partial service from mid-September.  Full details on this will be available on the Fortune Works pages of the website soon.  We continue to provide a comprehensive remote support service to service users and their families.  Staff are in regular contact with service users, especially those who are most vulnerable.  We liaise with our colleagues in community social work and health services in order to make sure that our service users are safe and secure.  If you require more information please contact Fortune Works on 0141 944 4383.   

Clubs and Social Activities

All clubs and social activities remain suspended until further notice. We are very aware of how much everyone misses these, and we will do all we can to get these up and running as soon as possible.

Central Office

We continue to maintain a reduced staff presence at our central office.  At times it may not be possible to  respond immediately to telephone calls or e-mail requests.  However, if you leave a message, we will get back to you as soon as we can.

We are very grateful for your continued support at this difficult time.  Please check the website for further infromation.  We also update our Facebook pages regularly.